Image Validation Service Terms of Use

These Terms of Use provide the terms and conditions regarding your use of and access to the “SERVICE” named “Image Validation Service,” which is the cloud-hosted service using digital signature technology and 3D information detection technology developed by Sony Corporation to verify the authenticity of uploaded images on its dedicated website (“Image Validation Site”), and applies to the relationship between you (including your employees, agents and independent contractors that you authorize to access the SERVICE, hereinafter referred to as “you” or “User”) and Sony Electronics Inc. (“Sony”).

1. Application of these Terms of Use

1.1 By using the SERVICE, you agree to comply with these Terms of Use and all relevant applicable laws. If you do not agree to these Terms of Use, please refrain from using the SERVICE.

1.2 In addition to these Terms of Use, the use of the SERVICE is also subject to the terms and conditions of the Subscription Agreement for the SERVICE that you have separately entered into with Sony (“Subscription Agreement”). Capitalized terms not defined in these Terms of Use have the meanings set forth in the Subscription Agreement. If there is any conflict between the Subscription Agreement and these Terms of Use, the Subscription Agreement shall prevail.

2. The SERVICE

2.1 Subject to the terms and conditions of these Terms of Use, Sony shall provide and/or make available to, and hereby grants, you and your Authorized Users, a limited, non-exclusive, non-transferable right and license during the Contract Term to access and use the SERVICE.

2.2 The Image Validation Site and written or electronic user and feature guide, and any other materials supplied by Sony for use with the SERVICE (“Documentation”) and their updated/upgraded versions also constitute part of the SERVICE.

2.3 You acknowledge and agree that access to the SERVICE requires an internet connection for which User is solely responsible. Further, User is solely responsible for payment of any third-party fees associated with User’s internet connection, including but not limited to internet service provider or airtime charges. Operation of the SERVICE may be limited or restricted depending on the capabilities, bandwidth or technical limitations of User’s internet connection and service. The provision, quality and security of such internet connectivity are the sole responsibility of the third party providing such service, and Sony shall not be liable in any way.

2.4 User can use the SERVICE by creating a Sony Professional ID (https://www.pro-id.sony.net/) in advance. The Professional ID Terms of Use and Privacy Policy apply to your use of the Professional ID.

2.5 The SERVICE is not intended to be used for the purpose of backup or storage of any data. Sony shall neither be liable in any way for loss, alteration or the like of data contained in the SERVICE or used while accessing and using the SERVICE, or inability to access, use, upload or download data contained in the SERVICE except as provided in these Terms of Use or the Subscription Agreement, nor shall Sony be liable for alteration, interruption or termination of the SERVICE.

2.6 Sony collects and analyzes your operation logs of the SERVICE for the purpose of improving the SERVICE. The collected operation logs may include usage status of the SERVICE, quantity and data volume of content, data, information, files and folders that you upload directly or via API to the Image Validation Site for the purpose of using the SERVICE (collectively, “Customer Content”), and error occurrence rate, etc., on the Image Validation Site.

3. Prohibitions

3.1 In using the SERVICE, User shall not attempt or conduct any of the following acts and shall not cooperate with, or promote any of such acts by, any third party:

(1) Infringing the rights of Sony or a third party or legally protected interests (including, without limitation, intellectual property rights, trade secrets, honor, privacy, portrait rights, publicity rights, ownership rights and any other rights under any law or contract);

(2) Violating laws or court decisions, ruling, orders or other legally binding dispositions by public institutions, or offending public order and morals;

(3) Downloading, distributing, making available for public transmission, modifying, reverse engineering, decompiling, disassembling, erasing, etc. of all or any part of the SERVICE beyond the scope expressly authorized by Sony (including the case of disabling or avoiding functions such as content protection and access control, or intentionally misusing defects in the SERVICE);

(4) For information terminals, network devices, systems, etc. managed by Sony or a third party, obstructing their proper operation, controlling their operations, or incorporating or executing viruses, BOT and other technical programs/files to view, acquire or damage data;

(5) Interfering, or conducting acts which may result in interference, with the normal and smooth operation of the SERVICE, such as giving an excessive burden to the server etc. of the SERVICE or making an excessive request beyond the scope of legitimate exercise of the rights under these Terms of Use;

(6) Violating these Terms of Use; and

(7) Acts that Sony considers inappropriate, in its sole discretion.

3.2 Only Authorized Users are permitted to access and use the SERVICE, you undertake that you will not permit any other party to access or use the SERVICE. You shall not assign, sell, lease, sublicense, rent, or otherwise transfer the SERVICE to any other party, and you shall not use the SERVICE on behalf of any other party (including performing technical or consulting services) or in any manner make the SERVICE available to any third party (including usage through remote access, time share, or service bureau), unless otherwise expressly permitted under an the Order Documentation; provided that you may permit designated contractors to use the SERVICE solely to assist you in your usage subject to their compliance with these Terms of Use, including confidentiality obligations.

3.3 If Sony determines that User is in breach of these Terms of Use, Sony may limit or suspend use of the SERVICE and such User’s account or take any other action it deems appropriate, in Sony’s sole discretion, and shall not be liable in any way for such action except as provided in these Terms of Use or the Subscription Agreement.

3.4 Unless required otherwise by law, Sony has no obligation to monitor User’s online activities on the SERVICE; provided, however, that, to the extent permitted by laws and regulations and for legitimate purposes such as ensuring compliance with the laws and these Terms of Use, Sony may record online activities on the SERVICE and browse and disclose the same in order to comply with applicable law or protect Sony’s or third parties’ rights.

4. Intellectual Property Rights

4.1 Intellectual property rights and other rights relating to the SERVICE are owned or controlled by Sony or the original right holder who licensed such rights to Sony (the “Original Rights Holder”). Sony, and the Original Rights Holders retain all rights not expressly granted to you and your Authorized Users herein, including, without limitation, all right, title, and interest in and to the SERVICE and any software, hardware, and other technology and materials supplied by Sony. Nothing in these Terms of Use constitutes a waiver of Sony's rights under applicable copyright laws or any other laws. You and your Authorized Users shall not copy, remove, reverse engineer, modify or alter any copyright or trademark notice, including but not limited to any such notices contained in the physical or electronic media or Documentation, in any of the runtime resources, or in any web presences or web-enabled notices, code, or other embodiments originally contained in or dynamically or otherwise created by the SERVICE.

4.2 The SERVICE may include, but not be limited to, service, and contents software, etc. for which the Original Rights Holder has set different terms of use from these Terms of Use. If Sony notifies such terms of use within the SERVICE, User shall use the SERVICE in accordance with such terms of use as well.

4.3 Except for material that Sony owns, Sony does not claim ownership to Customer Content. These Terms of Use do not grant Sony any rights relating to Customer Content or intellectual property except for the limited rights that are needed for Sony to be able to provide the SERVICE herein.

4.4 You are solely responsible and liable for Customer Content. You represent and warrant to Sony that you have all the consents, right, power and authority necessary to grant to Sony the rights granted herein with respect to Customer Content, including all necessary rights and consents to upload Customer Content to the Image Validation Site. You agree that: (a) Customer Content does not and will not violate any rights of any kind, including, without limitation, any intellectual property rights or rights of privacy; and (b) Customer Content does not violate terms and conditions set forth in these Terms of Use. Sony reserves the right, but is not obligated, to reject and/or remove any content that it believes, in Sony’s sole discretion, violates these provisions. You understand that if you do not have the right to submit Customer Content to the SERVICE, doing so may subject you to liability.

4.5 By using the SERVICE, you grant Sony, its affiliates and its third-party service providers a limited, revocable, worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, transmit, edit, translate, make derivatives and display Customer Content solely to the extent necessary to provide you with the SERVICE hereunder. The above licenses will continue unless and until you or Sony removes or deletes Customer Content from the Image Validation Site, in which case the licenses shall terminate within a commercially reasonable amount of time; provided, however, that deleted Customer Content may be retained and used by Sony for a certain period after removal for security purposes.

4.6 You are responsible for your proper use of the SERVICE, and taking your own steps to maintain appropriate security, protection and backup of Customer Content. Sony is not responsible for any unauthorized access to, alteration of, or the damage, deletion, loss or failure to store any of, Customer Content.

4.7 You agree to endeavor to take all necessary steps to protect the SERVICE from infringement and promptly notify Sony in writing of any infringement and cooperate with Sony in the handling of such infringement, challenge or claim.

4.8 Nothing in these Terms of Use gives you the right to use names of Sony or the SERVICE, or any of Sony’s trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, suggestions, and/or findings you may provide to Sony or post in Sony forums regarding Sony, the SERVICE or any other of Sony services are entirely voluntarily (collectively, “Feedback”). You hereby irrevocably grant, assign, and transfer to Sony all of your right, title and interest in and to the Feedback. Sony and its affiliates shall have the sole, unilateral and exclusive right throughout the world and in perpetuity to use and exploit the Feedback, in any format or version, by any means and in any media.

5. Changes, Suspension, Termination of the SERVICE

5.1 Sony may from time to time, change, modify, add, and/or remove features or functionalities, or otherwise discontinue the SERVICE or any part of it. Sony may, but is not obligated to, notify you of any material changes to or discontinuation of the SERVICE. Sony reserves the right, in its sole discretion, to make necessary unscheduled deployments of changes, updates or enhancements to the SERVICE at any time.

5.2 Sony may suspend the provision of the SERVICE in whole or in part for a period of time it deems necessary if any of the following applies:

(1) There is a threat or attack on the SERVICE (including a denial of service attack) or other event that may create a risk to the SERVICE, to you or any other Sony customer;

(2) Your use of the SERVICE or Customer Content poses a security risk to the SERVICE or any other Sony customer, may harm Sony’s infrastructure, or may subject Sony or any third party to liability;

(3) You are using the SERVICE for fraudulent or illegal activities;

(4) You have ceased to continue business in the ordinary course, made an assignment for the benefit of creditors or similar disposition of its assets, or become subject of any bankruptcy, liquidation, dissolution or similar proceedings subject to the applicable law of your country of incorporation;

(5) You are using the SERVICE in breach of these Terms of Use;

(6) You remain in material default of payment obligations under the Subscription Agreement; or

(7) Sony is instructed to suspend your access by its infrastructure service provider for any reason.

5.3 Circumstances permitting, Sony will endeavor, but does not have the obligation, to provide updates regarding resumption of the SERVICE following any suspensions of the SERVICE.

5.4 In the event Sony suspends User’s access to any portion of the SERVICE: (a) you remain responsible for obligations incurred through the date of suspension, including the payment of all Fees and charges; and (b) you remain responsible for obligations related to any portion of the SERVICE to which you continue to have access, including any applicable Fees for such portion.

5.5 Sony shall not be liable for any damage or other consequences you incurred or suffered in connection with any change, suspension or termination of the SERVICE.

6. Warranties and Disclaimers

6.1 TO THE EXTENT PERMITTED UNDER APPLICABLE LAW EXCEPT FOR THE WARRANTIES EXPRESSLY SET FORTH HEREIN, SONY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICE, WHICH IS PROVIDED “AS IS” AND “AS AVAILABLE.” SONY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF SATISFACTORY QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT SONY DOES NOT WARRANT (I) THE RESULTS VERIFIED USING THE SERVICE WILL BE ACCURATE OR CORRECT, AND (II) USE OF THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE. YOU ACCEPT RESPONSIBILITY FOR THE SELECTION OF THE SERVICE TO ACHIEVE YOUR INTENDED RESULTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SONY SHALL CREATE A WARRANTY OR CONDITION OR ANY WAY MODIFY/DECREASE THE SCOPE OF THIS DISCLAIMER.

6.2 Notwithstanding the foregoing, in the event the SERVICE does not operate and perform in all material respects in accordance with terms, specifications, features and functionality in the Documentation and these Terms of Use, Sony’s sole and exclusive liability and your sole and exclusive remedy shall be to (i) receive a credit to the SERVICE not exceed the amount of Fees paid by you for the SERVICE for the last twelve (12) months prior to the commencement of such failure; or (ii) terminate the SERVICE and to receive a refund for prepaid and unused Fees for the SERVICE not exceed the amount of Fees paid by you for the SERVICE for the last twelve (12) months prior to the commencement of such failure.

7 Indemnification

You will defend, indemnify and hold harmless Sony and its affiliates and each of their officers, directors, agents and employees (collectively, “Sony Indemnitees”) from and against any and all costs, losses, damages and other expenses and charges (including reasonable legal fees) which the Sony Indemnitees may suffer or incur as a result of or arising out of any proceedings, actions, demands, suits and/or claims which have been commenced, brought or raised by a third party in connection with (i) your representations, warranties, obligations or covenants under the Agreement; (ii) Customer Content; or (iii) use of the SERVICE by you and/or your Authorized Users. You will not enter into any settlement involving third party claims that contain any admission of or stipulation to any guilt, fault, liability or wrongdoing by Sony, without Sony’s prior written consent. Sony will be entitled to participate in the defense of any such claim at your cost.

8. Security

8.1 Sony shall, at all times during the Contract Term, use reasonable efforts to implement and maintain physical, electronic and organizational security measures in accordance with the best practices and industry standards to protect the SERVICE and Customer Content against any unauthorized access, use, destruction, loss, or improper alteration.

8.2 If Sony suspects or becomes aware of any security breach or unauthorized access, disclosure, loss or use of Customer Content (each an “Incident”), Sony shall use reasonable efforts to report such Incident in detail to you, and shall take appropriate remedial actions.

8.3 In the event of an Incident, Sony will (i) cooperate with any investigation concerning the Incident requested by you or any regulator or other governmental body with oversight over the Incident; (ii) cooperate with you to comply with applicable laws concerning such Incident, including any notification that may be required to individuals whose personally identifiable information was compromised as a result of an Incident; (iii) promptly correct any vulnerabilities and deficiencies that resulted in the Incident at no additional charge to you; and (iv) be liable for any expenses associated with the Incident including without limitation the cost of any required legal compliance (e.g., notices required by applicable law) and the expenses related to the investigation into the Incident. In no event will Sony and you serve any notice of or otherwise publicize an Incident that affects or relates to Customer Content without the prior written consent of the other party, unless required by law or contractual obligation by third parties who may be affected by such Incident.

9. Amendment of these Terms of Use

Sony may change these Terms of Use at any time to the extent permitted by law. Sony will notify the revised Terms of Use through the website of the SERVICE or the Image Validation Site with a prior notice period that Sony deems reasonable considering the changes, etc.; provided, however, that such prior notice period may not be provided if the changes are in accordance with the general interest of Users. By continuing to use the SERVICE, you have accepted the change(s), so you should periodically review these Terms of Use to stay aware of any changes to your and Sony's rights and obligations.

10. Miscellaneous

10.1 The SERVICE is controlled and operated in Japan. Your access or use the SERVICE from other countries is at your own volition and you are entirely responsible for compliance with all applicable and local laws and regulations, including but not limited to export and import regulations.

10.2 All terms and provisions of these Terms of Use which by their nature are intended to survive any termination or expiration of the Contract Term shall so survive. These shall include, without limitation, Sections 4.1, 4.7, 4.8, 5.5, 6.1, 7 and 10.

10.3 These Terms of Use shall be deemed to have been made and executed in the State of Delaware and any dispute arising hereunder shall be resolved in accordance with the laws of the State of Delaware, without reference to its conflict of laws principles. In the event of any dispute related to these Terms of Use, the prevailing party shall be entitled to recover all its expenses related to such dispute including reasonable attorneys’ fees and court costs. The parties agree to submit any dispute relating to these Terms of Use to the jurisdiction of the federal or state courts of the State of Delaware, United States of America. THE PARTIES SHALL NOT RAISE IN CONNECTION THEREWITH, AND HEREBY WAIVE, TRIAL BY JURY AND/OR ANY DEFENSES BASED UPON THE VENUE, THE INCONVENIENCE OF THE FORUM, THE LACK OF PERSONAL JURISDICTION, THE SUFFICIENCY OF SERVICE OF PROCESS OR THE LIKE IN ANY SUCH ACTION OR SUIT.

10.4 Any dispute resolution proceedings, whether in arbitration or court, will be conducted only on an individual basis and not in a class or representative action unless both you and Sony specifically agree to do so in writing. This provision is not applicable to the extent such waiver is prohibited by applicable law.

10.5 The parties acknowledge and agree that the provisions of the United Nations Convention on the International Sale of Goods (CISG), and any local implementing legislation related thereto, shall not apply to or govern, in any way whatsoever, these Terms of Use or any transactions resulting from and/or contemplated by these Terms of Use.

11. Contact

If you have a question or concern regarding the SERVICE, send your inquiry to the contact below. Sony can ask you to provide identification by way of means it designates. Also, unless required otherwise by law, Sony can answer or respond to your inquiry through a means of communication Sony deems proper.

Contact: https://pro.sony/en_GB/change-country-region-language

Version: March, 2026